Public Offer for Provision of Services

1.1. The following terms are used in this Public Offer:

2.1. The Provider undertakes to provide the User with services to replenish the in-game balance of a Minecraft player on the Provider's servers, and the User undertakes to pay for these services under the terms of this Offer.

2.2. This Offer is a legally binding document and in accordance with Art. 435 and part 2 of article 437 of the Civil Code of the Russian Federation is a public offer.

2.3. Acceptance of this Offer is the User's performance of the following actions:

• Familiarization with the terms of this Offer
• Entering their data when placing an order
• Payment for the ordered Services.

2.4. From the moment of Acceptance, the User is considered to have read and agreed to this Offer and becomes a Party to this Offer.

2.5. Services are provided to the User on a 100% prepayment basis.

3.1. To order Services, the User selects the appropriate section on the Website, specifies the Minecraft player nickname, the amount of in-game balance replenishment, and makes payment by the chosen method.

3.2. After receiving payment, the Provider undertakes to:

• Replenish the in-game balance of the specified Minecraft player with the corresponding amount
• Provide the User with the ability to use the in-game balance to purchase in-game items and features specified on the Website.

3.3. The Service provision time is no more than 15 minutes from the moment the Provider receives payment information. In case of technical failures, the period may be extended up to 24 hours.

3.4. Services are considered to be provided in full and properly from the moment the in-game currency is credited to the balance of the specified Minecraft player.

3.5. The Provider has the right to refuse to provide Services in case of violation by the User of the Project Rules.

4.1. Replenishment of the in-game balance occurs automatically after payment confirmation.

4.2. To verify the balance replenishment, the User needs to:

• Log in to the personal account with the username specified during payment
• Check their balance in the side profile window.

4.3. The purchase of in-game items and features is carried out by the User independently through the in-game store or using the appropriate commands.

4.4. Information about commands for using purchased items and features is available in the corresponding section of the Website.

5.1. The Provider undertakes to:

• Provide Services in full and within the period specified in clause 3.3 of this Offer
• Not disclose the User's personal data to third parties, except in cases provided for by the legislation of the Russian Federation
• Provide the User with information about the Services and their cost on the Website.

5.2. The Provider has the right to:

• Temporarily suspend the provision of Services for technical, technological, or other reasons that prevent the provision of Services, for the time required to eliminate such reasons
• Suspend or restrict the User's access to the in-game balance in case of violation by the User of the Project Rules or the terms of this Offer
• Unilaterally change the terms of this Offer by publishing a new version on the Website. The new version takes effect from the moment of its placement on the Website.

5.3. The User undertakes to:

• Provide accurate information during registration and order placement
• Pay for Services in accordance with the terms of this Offer
• Comply with the Project Rules and the terms of this Offer
• Not use the in-game balance and acquired in-game items and features for illegal purposes.

5.4. The User has the right to:

• Receive information about the Services, their cost, and payment methods
• Use the in-game balance to purchase in-game items and features specified on the Website
• Contact the Provider with claims regarding the quality of the provided Services.

6.1. The cost of Services is determined by the Provider and is indicated on the Website.

6.2. The Provider has the right to unilaterally change the cost of Services by posting information on the Website, while the cost of previously paid Services is not subject to change.

6.3. Payment for Services is made in the form of 100% prepayment.

6.4. Payment is made in Russian rubles through payment systems available on the Website.

6.5. When paying for Services with a bank card, payment security is guaranteed by using the SSL protocol. Card data is entered on a secure payment page.

6.6. The User is solely responsible for the correctness of the payments made.

7.1. In accordance with Art. 32 of the Law of the Russian Federation "On Consumer Protection", the User has the right to refuse the ordered Services and receive a refund in the following cases:

• Technical error due to which the in-game currency was not credited
• Discrepancy between the declared and actual amount of credited in-game currency
• Violation of the legislation of the Russian Federation.

7.2. In other cases, a refund is not provided, since the service of replenishing the in-game balance is instantaneous, and the in-game currency is provided in full accordance with the order.

7.3. To obtain a refund, the User must contact the Provider within 14 (fourteen) calendar days from the moment of payment by sending an application to the email [email protected] with the following information:

• Minecraft player nickname
• Replenishment amount
• Date and time of payment
• Reason for the refund request
• Bank details for the refund.

7.4. The Provider reviews the refund application within 10 (ten) business days from the date of receipt.

7.5. In case of a positive decision on the refund application, the money is returned to the User in the same way it was paid, or in another way agreed with the User, within 10 (ten) banking days from the moment the decision on the refund is made.

7.6. When refunding, the User may be charged for the actual costs incurred by the Provider, including payment system commissions.

8.1. The Provider is not responsible for:

• Incorrectly specified by the User Minecraft player nickname
• Technical failures on the side of Minecraft servers and/or third-party services
• Actions of third parties, including other players on Minecraft servers
• Changes in gameplay caused by updates to the Minecraft game and/or third-party modifications
• Use by the User of the in-game balance and purchased items and features in violation of the Project Rules.

8.2. The User is responsible for:

• Accuracy of the provided information
• Compliance with the Project Rules and the terms of this Offer
• Security of their game account and access data.

8.3. In case of violation by the User of the terms of this Offer or the Project Rules, the Provider has the right to suspend or terminate the User's access to the in-game balance and purchased items and features without a refund.

8.4. The Parties are released from liability for partial or complete non-fulfillment of obligations under this Offer if this non-fulfillment was the result of force majeure circumstances that arose after the Acceptance of the Offer as a result of extraordinary events that the Parties could not foresee or prevent.

9.1. All disputes and disagreements arising in connection with the implementation of this Offer, the Parties will strive to resolve through negotiations.

9.2. If it is impossible to reach an agreement through negotiations, disputes are resolved in accordance with the current legislation of the Russian Federation.

9.3. The claim procedure for dispute resolution is mandatory. The response time to a claim is 30 (thirty) calendar days from the date of its receipt.

10.1. This Offer comes into force from the moment of its placement on the Website and is valid until its revocation by the Provider.

10.2. The Provider has the right to change the terms of this Offer or revoke it at any time.

10.3. Changes to the Offer come into force from the moment of their placement on the Website, unless otherwise specified by the Provider during placement

10.4. Continued use of the Website and/or payment for Services after making changes to the Offer means the User's consent to the changes made.

11.1. In all matters not regulated by this Offer, the Parties are guided by the current legislation of the Russian Federation.

11.2. Recognition of any provision of this Offer as invalid does not affect the validity of the remaining provisions.

11.3. The User confirms that all the terms of this Offer are clear to them, and they accept them unconditionally and in full.